Mental Health Services

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One-on-One Counseling ⬈

Peer Group Counseling ⬈

Critical Incident ⬈

One-on-One Counseling

IHWSH and our Keep Well intitiatve offers 12 no cost in person or online counseling sessions with a counselor. We work with a variety of care partners to assure we have someone in services within the week. We aim to expedite you into care — so if you are struggling you don’t have to wait to be heard.

Please note we are not providing the talk counseling and all sessions are private and confidential.

If you have any questions about what these services look like please contact healthcare@ihwsh.org and a care coordinator will be happy to answer any questions.

Register For 12 Talk Counseling Sessions

Peer Group Counseling

IHWSH coordinates targeted peer closed group counseling throughout the year. These groups are made cost free by Keep Well participant grants. Applicants will apply to be part of a targeted topic for 8 bi-weekly sessions.

Past Groups

  • Emotional Regulation

Future Groups

  • Sober Curious

    Enrollment starts in late October.  Once enrollment opens it will be highlighted on our Events page.

  • Aging in the Industry

    Enrollment starts in January of 2027

  • Burn Out - picking a path for your future

    Enrollment starts in January of 2027

Critical Incident

The I’ll Have What She’s Having (IHWSH) Keep Well Critical Incident Response Program in partnership with Champion Counseling deploys trauma specialists to food and beverage establishments in the aftermath of distressing or disruptive events to execute a proven, structured program. Our mission is to protect the emotional well-being of hospitality workers by ensuring they feel heard, safe, and supported as their return to the work environment can be triggering.

IHWSH recognizes that the cost of professional crisis-response services often renders them inaccessible to small businesses who operate on small margins. Our program design is informed by research in 2024 and incidents that occurred in 2025, spurring requests for these services.

What is a critical incident?

A critical incident is any sudden, unexpected, or traumatic event that significantly affects the emotional, psychological, or physical safety of employees. These events can overwhelm normal coping abilities and disrupt daily operations.
Examples include:

  • Acts of violence or threats

  • Robbery, assault, or harassment

  • Medical emergencies

  • Overdose incidents involving co-workers, colleagues, or patrons

  • Sudden death onsite or within the workplace community

  • Severe accidents or injuries

  • Traumatic customer interactions

  • Any event that causes heightened distress, fear, or operational disruption

Early intervention by trained professionals helps reduce long-term emotional impact and supports a faster return to workplace stability.

Please email lindsayrae@ihwsh.org if you or your establishment need a critical incident response team.